
Technical Services Manager
Full Time
Creative Services
Production
King of Prussia, PA
The Role:
As a Technical Services Manager, you will lead and oversee all technical aspects at one of the Netflix House sites, ensuring the permanent elements and touring experiences are executed and maintained to the level of technical excellence required by production.
What you will do:
- Ensure technical excellence in all aspects of Netflix House.
- Maintain all technical aspects of Netflix House permanent and touring experiences to support creative vision, budget, schedule, & project strategy - including show design, systems integration, overall safety, and maintenance.
- Vet, hire, and manage third-party technical vendors.
- Work closely and communicate with Netflix creative, production, and operations teams.
- Work with technical production teams on needed design changes and/or modifications to ensure Netflix House Technical Sustainability is upheld and current.
- Communicate with and solicit feedback from internal stakeholders and cross-functional teams.
- Establish regular meetings with key stakeholders to update on progress and solicit feedback.
- Develop long-term capital maintenance plans and technical lifecycle strategies to ensure sustainability and readiness for future upgrades or enhancements.
- Manage technical services budgets, including forecasting, resource allocation, and vendor contract negotiations.
- Facilitate communication with internal stakeholders and cross-functional teams, incorporating feedback to improve technical execution continuously.
- Maintain detailed technical documentation, equipment inventory, and compliance logs in alignment with safety standards and operational protocols.
Job is open for no less than 7 days and will be removed when the position is filled.
Qualifications
What we need from you:
Ensure technical excellence in all aspects of Netflix House.
Maintain all technical aspects of Netflix House permanent and touring experiences to support creative vision, budget, schedule, & project strategy - including show design, systems integration, overall safety, and maintenance.
Vet, hire, and manage third-party technical vendors.
Work closely and communicate with Netflix creative, production, and operations teams.
Work with technical production teams on needed design changes and/or modifications to ensure Netflix House Technical Sustainability is upheld and current.
Communicate with and solicit feedback from internal stakeholders and cross-functional teams.
Establish regular meetings with key stakeholders to update on progress and solicit feedback.
Develop long-term capital maintenance plans and technical lifecycle strategies to ensure sustainability and readiness for future upgrades or enhancements.
Manage technical services budgets, including forecasting, resource allocation, and vendor contract negotiations.
Facilitate communication with internal stakeholders and cross-functional teams, incorporating feedback to improve technical execution continuously.
Maintain detailed technical documentation, equipment inventory, and compliance logs in alignment with safety standards and operational protocols.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Ensure technical excellence in all aspects of Netflix House.
Maintain all technical aspects of Netflix House permanent and touring experiences to support creative vision, budget, schedule, & project strategy - including show design, systems integration, overall safety, and maintenance.
Vet, hire, and manage third-party technical vendors.
Work closely and communicate with Netflix creative, production, and operations teams.
Work with technical production teams on needed design changes and/or modifications to ensure Netflix House Technical Sustainability is upheld and current.
Communicate with and solicit feedback from internal stakeholders and cross-functional teams.
Establish regular meetings with key stakeholders to update on progress and solicit feedback.
Develop long-term capital maintenance plans and technical lifecycle strategies to ensure sustainability and readiness for future upgrades or enhancements.
Manage technical services budgets, including forecasting, resource allocation, and vendor contract negotiations.
Facilitate communication with internal stakeholders and cross-functional teams, incorporating feedback to improve technical execution continuously.
Maintain detailed technical documentation, equipment inventory, and compliance logs in alignment with safety standards and operational protocols.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
About Company
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Netflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. The first two locations will open at King of Prussia in Pennsylvania and Galleria Dallas in 2025. Netflix House is another step in Netflix's commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and coming to Broadway March 28. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5.
Netflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. The first two locations will open at King of Prussia in Pennsylvania and Galleria Dallas in 2025. Netflix House is another step in Netflix's commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and coming to Broadway March 28. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5.